Remove the data cap policy in Comcast Xfinity service

Remove the data cap policy in Comcast Xfinity service

Started
July 29, 2019
Petition to
Signatures: 13,815Next Goal: 15,000
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Why this petition matters

Started by Josiah Evans

The Problem

The data cap policy in Comcast's Xfinity service is anti-consumer and exploitative.  The policy is described as allocating a 1TB (1024 GB) of data transfer per plan, with additional charges for every 50GB of usage over the cap, up to $200 per month. 

They claim you can have unlimited data if you use their own modem for an additional $15 a month, however this can make you potentially liable for network traffic on the secondary network that is available to all other Xfinity customers that cannot be disabled on Comcast hardware. 

Moreover, the Comcast hardware itself is often inferior to other products on the market, and cannot meet the needs of every customer. 

The Solution

The solution to this problem is to drop the data cap policy as it currently stands, and to allow paying customers to download at will without fear of additional charges.  Comcast should be transparent about network usage and communicate when service throttling is necessary to accommodate all customers. 

The Alternative

If Comcast refuses to drop the data cap policy, competitors should be invited into areas where Comcast currently holds a monopoly of service. 

 

 

 

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Signatures: 13,815Next Goal: 15,000
Support now
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